Account Manager

About us

Chin Media provides the integrated digital solutions from strategic planning to media optimization and management. And besides that, we have also opened several Biz Units to adapt to more clients’ needs, including Performance Marketing, Mobile Marketing, Affiliate Marketing, Influencer Marketing, and E-com Enabler.

Job description & requirements

JOB DESCRIPTION

Project management:

• Responsible for on-time delivery and quality of proposal by ensuring the account team understood the client’s brief; leading brainstorming sessions to form direction, ideas, and tactics; supporting Account Executives in conducting a detailed analysis of client, products, and target audience; and delivering tailored solutions that meet client’s specific needs.
• Manage client expectations of timing to ensure that projects are delivered at the highest quality levels, on time and within budget while achieving the expected profit for the company.

Client management:

• Act as a company representative: responsible for developing and maintaining the relationship with the client’s key decision-makers, understanding the client’s needs and objectives, ability to provide insightful advice to senior clients and promoting the expansion of business.
• Develop new business with existing clients or identify areas to improve sales quotas.
• Build and maintain strong client relationships that will assist in project development and impact future business opportunities.

Team management:

• Led account team throughout the end-to-end client-serving process.
• Responsible for planning the team’s P&L (quarterly and monthly P&L), monitoring, managing and ensuring the team’s delivery of the scheduled P&L target.
• Mainly in charge of recruiting and developing Account Executives, providing frequent training and coaching for the team.

Planning: 

• Attend the brainstorming and pitching sections to contribute knowledge and insight to the pitches/ plans (if needed)
• Review plans to drive greater margin and value through innovation and better and different ways of working.
• Allocates team resources to ensure delivery of data and info required for pitches/ plans.

REQUIREMENT

• Background: Digital/ Creative/ Advertising Agency, Ecommerce, Marketing.
• At least 5 years of working experience in the Digital/Media Agency in at least 3 year of experience as Account Manager
• Managed projects of 3 billion/month or more
• Knowledge of Digital Planning and Execution is required
• Knowledge of IMC Planning is required.
• Master in Client Service
• Strong project management skills
• Proficient in English

Personality/ Attitude:

• Detailed, meticulous
• Strong ownership and leadership
• Teamwork
• Ambitious and love challenging
• Eager to learn new knowledge

BENEFITS

• Competitive & negotiable salary + 13th-month salary
• Year-end bonus based on performance
• Working Time: 9:00 – 18:30, Monday – Friday
• Social security
• Annual Paid Leave (12 days)
• Annual MVP Awards
• Transportation & phone support: according to the company’s policy for using Be business
• Awards and gifts on special occasions (Birthday, Marriage, Mourning, Sickness, Women’s Day; Mid-Autumn Festival; Christmas, New Year…)
• Fully equipped with equipment and tools, documents according to Company policy (email; computer/laptop; desk & chair; etc.)
• Fun time: Holiday activities; Company trip; Year End Party; Company Birthday; Culture Day; Town Hall
• A free snack area from the company: refrigerator, microwave, light snacks
• Other welfare & support regimes according to the Company’s general regulations.