Tháng Mười Một 28, 2022

Senior Account Manager

Job Description

Team management:

–       Led account team throughout the end-to-end client-serving process.

–       Responsible for planning the team’s P&L (quarterly and monthly P&L), monitoring, managing and ensuring the team’s delivery of the scheduled P&L target.

–       Manage account team to deliver multiple projects effectively (from onboarding to ongoing execution): closely monitored the performance of tasks, responsible for quality and output of internal team problem solving, discussed weekly/ monthly/ end-of-project performance reviews with the client.

–       Mainly in charge of recruiting and developing Account Executives, providing frequent training and coaching for Account Executive & Trainee.

–       Strongly follow business processes to enhance the company’s CRM system performance.

–       Always-on improving leadership to perform smoothly the job-related tasks.

Project management:

–       Responsible for on-time delivery and quality of proposal by ensuring account team understood client’s brief; leading brainstorming sessions to form direction, ideas, and tactics; supporting Account Executives in conducting a detailed analysis of client, products, target audience; and delivering tailored solutions that meet client’s specific needs.

–       Manage client expectations of timing to ensure that projects are delivered at the highest quality levels, on time and within budget while achieving the expected profit for the company.

–       Regular strategy review meetings.

Account management:

–       Act as a company representative: responsible for developing and maintaining the relationship with the client’s key decision-makers, understanding the client’s needs and objectives, ability to provide insightful advice to senior clients and promoting the expansion of business.

–       Develop new business with existing clients or identify areas to improve sales quotas.

–       Build and maintain strong client relationships that will assist in project development and impact future business opportunities.

Corporate task:

–       Implement performance management practices, processes and measures.

–       Build up company portfolio following industries & solutions.

–       Work on company projects to build up company processes & knowledge library.

–       Contribute to building the company’s strategy for Yearly & Quarterly plans.


–       At least two years of experience as an Sr Account Manager/ relevant position.

–       Account management experience in an Advertising/Marketing/Digital Agency

–       Intermediate understanding of digital disciplines (creative, technology, user experience, strategy).

–       Effective team management capabilities.

–       Excellent project management skills, able to manage multiple client projects and initiatives.

–       Significant experience in professional client relationship management.

–       Excellent communication & presentation skills in both Vietnamese and English.

–       Advanced Microsoft Office skills, especially Powerpoint and Excel.


–       Competitive salary, up to $2000

–       Flexible working hours.

–       Perfomance Review every 6-month

–       Transportation & phone support: according to the company’s policy for using Grab business

–       Bonus on Holidays/New Year according to Company policy. (30-4.01-05; 02-09; New Year’s Day; Lunar New Year; etc.)

–       Gifts on holidays (Birthday, Marriage, Mourning, Sickness, Women Day; Mid-Autumn Festival; Christmas,)

–       Fully equipped with equipment and tools, documents according to Company policy (email; computer/laptop; desk & chair & VPP; etc.)

–       The company has a refrigerator, a microwave, light snacks available to all staff

–       Vacation, quarterly and annual company events (year-end party, Team building, Quarterly Activities)

–       Other welfare & support regimes according to the Company’s general regulations


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